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BillingStar Solutions has partnered with Soteria Health to provide medical practices of all sizes a more personalized care approach to patients, in order to improve outcomes and increase revenue. We are not merely a provider of one service or device. Rather, we are a complete package that lets you grow your practice without adding staff or exam rooms. Our software platform is supported by a call center where we deliver high touch care for high-risk and high-need patients.

A partnership benefits practices through:

MORE RESOURCES AND SUPPORT

Our nurses, medical assistants and care coordinators act as an extension of your practice to communicate regularly with patients. They support upcoming doctor visits to coordinate care activities, monitor vital signs, make sure medicines are taken properly and provide preventive care support. The same callers contact the patients each time so a relationship is established and they quickly recognize when there is a change in condition or something is just not right. We also provide education and guidance to promote self-care and help patients overcome barriers preventing them from achieving health goals.

SEAMLESS INTEGRATION

We work with providers and administrators to seamlessly integrate with the practice. We understand the importance of patient flow as well as front and back-office efficiency. With this in mind, we have created protocols designed to enhance all operational areas and create efficiencies for providers and staff.

SERVICES SUPPORTED

• Annual Wellness Visits
• Advance Care Planning
• Chronic Care Management
• Remote Patient Monitoring
• Behavioral Health Integration
• Collaborative Care Model
• Wound Care Monitoring

PROVIDERS CAN EXPECT

• Dedicated care teams comprised of nurses, medical assistants, and care coordinators to support patient care
• Integration and training on customized protocols for care management, care coordination, and clinical alerts
• Thorough documentation of all support activities uploaded into the patient’s electronic medical record
• Administrative support for patient eligibility, coding, and billing

For more information and demonstrations requests please email: [email protected]

support

Annual Wellness Visit (AWV) Support

Remote and On-site Health Risk Assessment, Goal Setting,
Education, and Identification of Gaps in Care

 

Advance Care Planning (ACP) Support

Remote and On-site Advance Care Planning
Assessment, Education, and Legal Documentation

 

Chronic Care Management (CCM) Support

Monthly Patient Check-In Calls, Medication Management,
Care Plan Compliance, and Care Coordination Services

 

Wound Care Monitoring (WCM) Support

Daily Monitoring and Management of Patient
Physiological Data

Behavioral Health Integration (BHI) Support

Monthly Patient Check-In Calls to Support the
Management of Behavioral Health Needs

 

Collaborative Care Model (CoCM) Support

Psychiatric Consultant and Behavioral Health Care
Manager work with Primary Care Provider to Support
Behavioral Health Needs

 

Remote Patient Monitoring (RPM) Support

Daily Monitoring and Management of Patient
Physiological Data